Política de Privacidad

Last modified on March 23, 2020.

1. General Provisions

“Translators Ecuador”, “TranslatorsEcuador.com”, “ www.translatorsecuador.com ” and all its Linguistic Services (hereinafter “Translators Ecuador”, “The Platform” or “we”) are managed by EC-PAY, Inc. under license number 2018609109, located at 2608 Eastburn Center Num 27, Newark, DE 19711, in the United States of America, is responsible for and undertakes to maintain the privacy policies, described below, in order to protect the privacy of the information of its users, obtained through its online linguistic services. The Privacy Policies detailed below may have future changes, for which we will use all possible communication channels to let our users know.

2. Scope of Responsibility

Translators Ecuador is solely responsible for the Personal Information that its users voluntarily provide for the use of its quotation modules. If as a user you want to know more about this Privacy Policy, about the personal information that we keep about you or about any Linguistic Service, we invite you to contact us via email at [email protected]

3. Type of Information we store

All information obtained from the user when using the services we offer through our platform, quotation modules, subscription forms, contact forms, user registrations or any promotion that is or has been is under the confidentiality and/or privacy regulations. available to our users.

4. Use of information

The data provided as personal data contained in the confidential information and protected by this privacy policy are used to provide the user with a personalized service according to their needs, direct communication and identification in our database. The data provided as data for our linguistic services is used solely for the use of the service as such and is protected by clause 12 “About Confidentiality” of the “Terms and Conditions of our Linguistic Services” of our platform.

We use the information you voluntarily provide to us to:

  • Identify you as a user
  • Identify a Contracted Service
  • Identify you with Service Providers
  • Service Processing
  • Payment Processing
  • Customer Service
  • Inform about our products/services
  • Compliance with Current Data Protection Regulations
a. Consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment of these by EC-PAY, Inc. in the manner and for the purposes indicated in this privacy policy.

b. Data Processing by Type of User

General Users: User data based on their consent. By using or consulting the Translators Ecuador site, users accept this privacy policy and consent to the processing of their personal data in relation to the purposes and methods described therein, including disclosure to providers, if necessary, for the provision of the service.

Clients: Translators Ecuador will maintain the utmost confidentiality in the provision of Linguistic Services. All documents, the nature of the service provided, the client’s personal data communicated for the purposes of Language Services and any information transmitted by the client will be subject to the strictest confidentiality.

Suppliers, collaborators and employees: The personal data of our suppliers and collaborators (suppliers, translators, interpreters, graphic designers, affiliates, consultants, etc.) and (administrative) employees will be treated in a strictly confidential manner.

5. Right of users

Any user has the right to obtain information about the processing of their data at Translators Ecuador.

Interested users are entitled to the following requests:

  • Request access to personal data
  • Request its rectification or deletion
  • Request the limitation of your treatment
  • object to treatment
  • Request data portability

6. Unsubscribe

To unsubscribe the information we store about you, express your will in writing in an email addressed to [email protected] with the title “User Information Unsubscribe”.

7. Data Validity Time

Translators Ecuador will keep your data until the user requests their deletion through a request to “Unsubscribe”.

8. Remarketing

The remarketing function allows us to reach people who have previously visited Translators Ecuador and associate a specific audience with a specific message. Remarketing is a method to get users who have visited my site to do so again.

The information I collect thanks to this function is collected by Facebook cookies and Google Ads.

9. Ad Campaigns

Translators Ecuador uses different platforms for its positioning that allow us to create campaigns and ads. By segmenting the public we find:

  • Place
  • Demographic data (age, gender, etc.)
  • Interests (activities, hobbies, etc.)
  • What they buy on the internet and through other channels

10. Third parties and data

We use tools to manage your data and are contracted with the following third parties:

Google Analytics: a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help Translators Ecuador analyze how users use the website. The information generated by the cookie about your use of Translators Ecuador (including your IP address) will be directly transmitted and stored by Google on servers in the United States.

Web Platform: EC-PAY, Inc. with address at 2608 Eastburn Center Num 27, Newark, DE 19711, in the United States of America. More information at: [email protected] . EC-PAY, Inc. treats the data in order to perform its web platform services to Translators Ecuador.

Hosting: GoDaddy.com, LLC, located at 14455 N. Hayden Rd, Suite 219, Scottsdale, AZ 85260. More information at https://es.godaddy.com/ . GoDaddy.com, LLC processes the data in order to perform its services to Translators Ecuador

Email marketing: To carry out email marketing campaigns, segment the audience and carry out promotional campaigns, we use Digital Marketer Online, owned by EC-PAY, Inc., with address at 2608 Eastburn Center Num 27, Newark, DE 19711, in the United States of America. America.

11. Navigation

When browsing Translators Ecuador, non-identifiable data may be collected, which may include IP addresses, geographic location (approximately), a record of how the services and sites are used, and other data that cannot be used to identify the user. Among the non-identifying data are also those related to your browsing habits through third-party services. This website uses the following third-party analysis services:

  • google analytics
  • Facebook Ad Pixel

We use this information to analyze trends, administer the site, track users’ movements around the site, and to gather demographic information about our user base as a whole.

12. Secrecy and data security

Translators Ecuador undertakes to use and process the personal data of users, respecting their confidentiality and using them in accordance with its purpose, as well as to comply with its obligation to save them and adapt all measures to avoid alteration. , loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. It is a security protocol that ensures that your data travels completely and securely, that is, the transmission of data between a web server and user, and feedback, is fully encrypted or encrypted.

Translators Ecuador cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

Regarding the confidentiality of the processing, Miguel Ángel Pantoja Shiminaskii will ensure that any person who is authorized by Translators Ecuador, to process the client’s data (including its suppliers, collaborators and employees), are under the appropriate obligation of confidentiality (either whether it is a contractual or legal duty).

When an information security incident occurs, when Miguel Ángel Pantoja Shiminaskii realizes it, he must notify the user without delay and must provide timely information related to the Information Security Incident as it is known or when the user reasonably requests it.

13. Accuracy and veracity of the data

As a user, you are solely responsible for the veracity and correctness of the data you send to Translators Ecuador, exonerating Miguel Ángel Pantoja Shiminaskii (TranslatorsEcuador.com), from any responsibility in this regard.

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

14. Changes in the privacy policy

Miguel Ángel Pantoja Shiminaskii (TranslatorsEcuador.com), reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, Miguel Ángel Pantoja Shiminaskii (TranslatorsEcuador.com) will announce the changes introduced on this page reasonably in advance of their implementation.

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